Frequently Asked Question
Answer: Yes, we do. Please make an appointment with our veterinary department.
Answer: Yes, it is. We provide pick-up and deliver grooming service. Please Inform us at least one day advance before the pick-up day.
Answer: No, it is not possible. Puppies and kittens should be vaccinated before grooming
Answer: No, it is not possible. We want to prevent pets from spreading fleas to other pets. The solution is to give anti-flea powder to your dog/cat before they come to Bali Pet Shop.
Answer: Try to feed your pet by gradually mixing both pet foods. Start with a combination that consist of 80% of the previous pet food and 20% of the new pet food. Later you can change this proportion gradually until you can feed your dog/cat with 100% of the new pet food. Another tip is to mix the new pet food with canned pet food to boost your pet's appetite.
Answer: No, there is not. We do not provide boarding service in Bali Pet Shop.
Answer: No, you cannot. We do not board a dog/cat for sale.
Answer: Yes, we do. We do sell dogs and cats.
Answer: To make a purchase on Bali Pet Shop website, you can only do it as a registered user. Membership allows you to:
- Proceed through checkout fast when making a purchase
- Check the status of orders
- View past orders
- Store alternative addresses (for deliveries to multiple family members or friends!)
Answer: All prices given on the website exclude shipment fee. We will charge the shipment fee when you have chosen your product.
Answer: Yes, you will. Your order is confirmed when you receive an order confirmation email, which includes an order reference number.
Answer: We will inform you via email about any new stock that is in accordance with your wish list.
Answer: Bali Pet Shop currently uses bank transfer as its payment method.
Answer: Currently Bali Pet Shop is in cooperation with JNE, TIKI, and POS to facilitate deliveries.
Answer: Please click on the 'Wishlist' button for each item. We will notify you via email whenever the item is re-stocked and available